Rent-a-Router set up

Plug your router in to power. The device is preconfigured and ready to connect to. It may take a minute of so for the router to boot up.

Connect all your devices and enjoy unlimited internet using the username and password card supplied.

When your rental period is up, you have 1 day to drop-off your device at a Hermes drop-off point. Please use the pre-paid postage label and bag that comes with your router. Going to be late returning - let us know. You may be liable to pay late fees as outlined in our terms and conditions.

troubleshooting

You may need to find the position where the router works best. We recommend downloading a speed test app from the app store. Try moving the router to different locations around your property and running a speed test to see which location works best.

speed test app